Work experience
Senior Product Designer
Hubspot | November 2023 - Present
- Currently designing scalable, insight-driven experiences for informed brand decision-making
- Designed and launched multiple features in the content editor space
- Established multiple processes to streamline platform feature requests and prioritization
Product Designer
HubSpot | September 2021 - October 2023
- Led design strategy to move standalone tool onto HubSpot's content platform
- Designed multiple knowledge bases feature with a 13.6% activation rate in 90 days
- Created testing process for efficient bug resolution before feature release
Associate UX Designer
CentralSquare Technologies | August 2019 - August 2021
- Established multiple processes to streamline cross-functional collaboration
- Conducted and analyzed qualitative research, user interviews, and usability sessions
- Set up tracking on applications for quantitative research
UX Graduate Assistant
University or Maryland | September 2018 - May 2019
- Gathered and reported user feedback through usability testing
- Collaborated to develop usability issues document, and provided UX solutions
- Assisted in cleaning faculty data for import
Business UX Analyst intern
Experian | June 2018 - August 2018
- Performed feature audit for an internal tool
- Created usability issues artifacts with improvement solutions prototypes