Work experience

HubSpot
Senior Product Designer 

Hubspot | November 2023 - Present

  • Currently designing scalable, insight-driven experiences for informed brand decision-making
  • Designed and launched multiple features in the content editor space
  • Established multiple processes to streamline platform feature requests and prioritization 
HubSpot
Product Designer 

HubSpot | September 2021 - October 2023

  • Led design strategy to move standalone tool onto HubSpot's content platform
  • Designed multiple knowledge bases feature with a 13.6% activation rate in 90 days  
  • Created testing process for efficient bug resolution before feature release 
CentralSquare
Associate UX Designer

CentralSquare Technologies | August 2019 - August 2021

  • Established multiple processes to streamline cross-functional collaboration
  • Conducted and analyzed qualitative research, user interviews, and usability sessions
  • Set up tracking on applications for quantitative research
UMD Linkedin
UX Graduate Assistant

University or Maryland | September 2018 - May 2019

  • Gathered and reported user feedback through usability testing
  • Collaborated to develop usability issues document, and provided UX solutions
  • Assisted in cleaning faculty data for import
Experian
Business UX Analyst intern

Experian | June 2018 - August 2018

  • Performed feature audit for an internal tool
  • Created usability issues artifacts with improvement solutions prototypes